Privacy Policy
Last Updated: 13/01/2026
At German Bitz (trading as A and C Autosalvage (uk) LTD), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website, purchase parts, or contact our Bolton yard.
1. Information We Collect
To provide our services as German Bitz and specialists in German spares, we may collect the following information:
Identity Data: Name, surname, and business name.
Contact Data: Billing address, delivery address, email address, and phone numbers.
Vehicle Data: Vehicle Registration Mark (VRM), VIN/Chassis numbers, and specific part requirements.
Transaction Data: Details about payments to and from you and details of products you have purchased from us.
Technical Data: IP address, browser type, and location data when using our website.
2. How We Collect Your Data
Direct Interaction: Information you provide by filling in forms on our website, emailing us, or speaking to our team on the phone.
Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment and browsing patterns via cookies.
3. How We Use Your Information
We use your data only when the law allows us to. Most commonly, we use it to:
Process Orders: To manage payments, fees, and charges and to deliver your parts via our courier (FedEx).
Customer Support: To notify you about the status of your part request or warranty claims.
Legal Obligations: To comply with record-keeping required by the Environment Agency (as an ATF) or for tax purposes.
Marketing: If you have opted in, to send you updates about our latest stock arrivals.
4. Data Sharing
We do not sell your personal data. We only share your information with trusted third parties to fulfill your order:
Delivery Partners: Specifically FedEx, so they can deliver your parts and provide tracking updates.
Payment Providers: To securely process your card or bank transfer payments.
Professional Advisers: Including lawyers, bankers, auditors, and insurers.
Law Enforcement: If required to do so by law or in connection with fraud prevention (e.g., reporting scam accounts to Action Fraud).
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and partners who have a business “need to know.”
6. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (usually 6 years for tax and invoice purposes).
7. Your Legal Rights
Under UK data protection laws, you have the right to:
Request access to your personal data.
Request correction of the personal data we hold about you.
Request erasure of your personal data.
Object to processing of your personal data.
Request the transfer of your data to another party.
8. Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact our Data Controller:
Full Name: A and C Autosalvage (uk) LTD (T/A German Bitz)
Email Address: sales@germanbitz.co.uk
Postal Address: Unit 60, 67a Darbishire St, Bolton, BL1 2TN
Phone Number: 01204 399661
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).